Skill Details

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Skill Details

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Is Apprenticeship

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Skill Overview

Promotion to a managerial position is a significant step in your career, but the transition from team member to manager can be tough. Very often, you will find that you are expected to continue your day job and manage others in addition, while being given little or no help in how to do the latter.

In this intensive and highly practical three-day management development programme, you will learn all the essential skills of good management. All theories about management discussed in this course are immediately grounded in day-to-day practice and we'll use a variety of accelerated learning techniques to embed new strategies into your management style. As a result, you’ll feel confident to put everything you learn into practice as soon as you return to your workplace.

Learning Objectives

DAY 1
We’ll introduce the course objectives and help you identify your personal objectives for the three days.

The transition to management
What's expected of you as a manager
Management and leadership and the differences between the two
Discovering yourself
Who do you think you are?
Developing your self-awareness
Emotionally intelligent management
Understanding your own management style
Communication skills for better people management
The impression you create
Being assertive
Understanding and working with others' communication styles
Influencing verbally and non-verbally
What drives people's behaviours and what to do about it
Adapting your Management style(s)

Understanding your naturally preferred management style(s)
Focussing on the task, people or bigger picture
Knowing which style(s) to take in different situations

DAY 2
Time management for you and your team
Your use of time – the ‘work map'
Work-life balance – the ‘wheel of life'
Allowable and disallowable interruptions
Taking back control of your time - learning to say ‘no'
Helping others to manage their time more effectively
Motivation
Understanding your own and others' motivations
Creating a motivating environment
Delegation
Helpers and barriers
A framework for effective delegation
Follow-up
Thinking skills for management
Critical thinking
Reflective thinking
Logical thinking
Lateral thinking
Creativity, problem solving and decision making
Leadership principles

Recognising common leadership principles
Exploring the associated behaviours
Linking principles and behaviours to core business values

DAY 3
Managing teams
Team dynamics and team management
Managing virtual (geographically scattered) teams
Managing change
What drives change at work
Reactions to change
Tools for managing change
Giving feedback
An end to the ‘positive sandwich'!
Two powerful models for structured feedback
Feedback practice
Coaching
What is coaching?
The coaching relationship
A framework for coaching
Coaching practice
Managing difficult behaviours and conflict
Recognising the pros and cons of different approaches to managing conflict
Conflict management within your team and wider organisation
Action planning and next steps
Where do you go from here?

Funding Option

Skill Price ex VAT (£)

Skill Length

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Skill Eligibility (Prerequisites for skill/software requirements)

This management training course is designed for new managers, those making the transition from team member to manager and managers with some experience who want to consolidate their experience and improve their skills. The course will suit you regardless of the sector in which you work.

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