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Skill Overview

ChatGPT is the artificial intelligence (AI) chatbot developed by OpenAI set to transform the business world. Our instructor-led, live training (at our training centre, online or onsite) is aimed at business and creative people who wish to understand how ChatGPT works and how they can start using it. By the end of the course, you'll be able to access and fine-tune the ChatGPT model through a user-friendly interface and use ChatGPT for tasks such as content creation, transcript summaries and design and customer engagement in business, without the need for programming skills.

Topics covered include Introduction to ChatGPT, Good techniques in prompt writing, Working with documents in ChatGPT, Using ChatGPT across an organisation, Ethical considerations in ChatGPT, Evaluating and improving ChatGPT performance and Applications and likely future direction of ChatGPT.

Booking a private training session allows you to focus on your exact needs on dates that work best for you or your team.
•	Sessions can be run online or in person, on your site or at our London training centre.
•	We manage training for many of the UK’s largest companies, taking care of all the admin, working with you to ensure the perfect course.
•	Our expert trainers will first understand your requirements and then tailor each session to your exact specification.
•	We offer a free consultation service to work out every detail of your course.
Prices for bespoke sessions with our expert trainers start at £525 + VAT.

Learning Objectives

Course Outline:

Introduction to ChatGPT
•	What is ChatGPT?
•	Use cases for ChatGPT
•	How ChatGPT fits into the AI marketplace
•	Underlying Architecture and Technology
•	Benefits and limitations

Good techniques in Prompt writing
•	Starting with an action word 
•	Providing context and tone
•	Being specific about the response you want and giving examples
•	Tailoring prompts for various user types
•	Designing natural conversational flows
•	Refining the query according to the response

Working with documents in ChatGPT
•	Summarising key points of a meeting transcript
•	Creating meeting notes from a transcript including headings 
•	Identifying action points
•	Creating agendas
•	ChatGPT for writers

Using ChatGPT across an organisation
•	Customer service
•	Sales and marketing
•	Human resources
•	Internal communications

Ethical Considerations in ChatGPT
•	Ethical concerns and challenges associated with ChatGPT
•	Understanding bias and fairness issues in ChatGPT responses
•	Strategies for mitigating ethical concerns in ChatGPT applications

Evaluating and improving ChatGPT performance
•	Techniques for evaluating ChatGPT performance
•	Strategies for improving ChatGPT responses and reducing errors
•	Evaluating useful browser plugins
•	Reverse engineering prompts
•	Challenges and troubleshooting techniques in ChatGPT

Applications and likely future direction of ChatGPT
•	Current trends and advancements in ChatGPT technology
•	Competitors in the marketplace
•	Likely future development and potential of ChatGPT

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Funding Eligibility

Learners will require access to a laptop with an internet connection and access to the relevant software to enrol on this course.

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Learners will require access to a laptop with an internet connection and access to a web browser to enrol on this course.

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