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Skill Details
Essential Skill Information
View Skill (Open Access)
Skill Details
Skill Name
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Skill Category
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Business
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Is Accredited
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Is Accredited
No
Is Accredited
Yes
Is Apprenticeship
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Is Apprenticeship
No
Is Apprenticeship
Yes
Skill Overview
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We have probably all wished we had handled situations and people differently on occasion by being more assertive. This 1 Day Course looks at how to communicate in a direct and effective manner, overcoming self-defeating behaviour and being able to say NO comfortably in a manner that demonstrates self-respect and respect for others. We will explore how to develop a stronger influence over others, using constructive behaviours in the face of negative attitudes in a positive and appropriate communication style which is straightforward rather than aggressive or submissive.
Learning Objectives
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At the end of the course delegates will be able to • Define what is meant by assertive, aggressive, submissive behaviour • Recognise own styles and behaviours with associated strengths and liabilities • Identify the role of rights and responsibilities in assertive behaviour • Apply the concept of assertiveness to typical workplace situations: Giving and receiving constructive feedback Asking and refusing requests assertively Handling difficult people, awkward situations and confrontation Anyone who in the course of their work would benefit from developing this life skill in order to help them be more decisive and confident in the dealings and outcomes of their work with other people: people whose behaviour might be aggressive, manipulative or unco-operative.
Funding Option
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Fully funded
Part funded / Co-invested
Commercial
Funding Eligibility
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Skill Price ex VAT (£)
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Skill Length
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1 Hour or less
1 Day or Less
2 Days to 1 Week
2 to 6 Weeks
7 Weeks +
Skill Level
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Beginner
Intermediate
Advanced
Skill Timings
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Course is delivered anytime between Mon-Fri 9am-5pm
Evening
Weekend
Flexible
Delivery Method
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Physical location
eLearning
Virtual classroom
Blended
Flexible
Skill Eligibility (Prerequisites for skill/software requirements)
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*price excludes travel/accommodation and based on a maximum of twelve delegates.
Last Application Date
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Skill Enrolment
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Weekly
Monthly
Based on Demand
Skill Status
Pending
Live
Rejected
Finished
Skill Enquiry Details
First Name
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Last Name
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Email
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Telephone
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Postcode
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Are you a company owner or senior decision maker?
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Are you a company owner or senior decision maker?
No
Are you a company owner or senior decision maker?
Yes
No. of Delegates
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What is your company name?
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Would you like to explore skills support for your organisation through GM Business Growth Hub?
Would you like to explore skills support for your organisation through GM Business Growth Hub?
No
Would you like to explore skills support for your organisation through GM Business Growth Hub?
Yes
I accept the Terms and Conditions and Privacy Policy
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I accept the Terms and Conditions and Privacy Policy
No
I accept the Terms and Conditions and Privacy Policy
Yes
Skill
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