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Skill Details

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Is Apprenticeship

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Skill Overview

Velocity Academy delivers the Level 3 Network Support Technician apprenticeship programme which has been developed in conjunction with companies such as Royal Air Force, Royal Navy, Vodafone, Virgin Media, BT, Lloyds Bank, Risual Ltd and Halifax. A Network Technician role is usually desk based but may involve visits to client's premises to resolve issues. For example, a Network Technician working in a university or a college they may be installing a computer lab as a training suite including cabling and hardware requirements. They may be required to install cloud services to support a business expansion and provide better network services. In a contact centre environment, they may use network management tools to collect and report on network load and performance statistics to improve commercial outcomes. In a retail bank they may contribute to the implementation of maintenance and installation work using standard procedures and tools to carry out defined system backups, restoring data where necessary.

Learning Objectives

This apprenticeship programme runs in cohorts and have dedicated academic start dates. The apprentice will be required to attend 36 teaching and learning  half days for this apprenticeship programme. These teaching and learning days are a requirement for the apprentice to learn the needed knowledge, skills and behaviours to develop as a Network Support Technician and to achieve their apprenticeship assessments.   Individual courses covered during this apprenticeship are:  - IT Essentials - Microsoft Azure Fundamentals - Microsoft Server Fundamentals - Microsoft Network Fundamentals

Funding Option

Funding Eligibility

This apprenticeship is available to employers and employees looking to upskill in their organisation. We cannot support applications from unemployed individuals.

Sole traders or self-employed individuals cannot enrol themselves but may enrol a new employee.

For apprentices aged 16-21 the training costs are fully funded by the government. For apprentices aged over 21, there is a 5% co-investment which would be paid by the employer. Alternatively, the training costs can be covered by utilising the Apprenticeship Levy Fund. Submit an enquiry to find out more.

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