Skill Details

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Skill Details

Skill Name

Skill Category

Is Accredited

NoYes

Is Apprenticeship

NoYes

Skill Overview

Through the HR Support Apprenticeship, you will take ownership of and execute a wide range of HR procedures within organisation policy and current law. You will learn how to handle day-to-day queries, provide advice on HR issues, and manage HR processes. You will gain a good understanding of HR legislation and the systems, tools and processes used in your organisation. 

The HR Support Apprenticeship is a Level 3 programme designed for those working in either a medium to large organisation as part of the HR function, or HR Managers working in a small organisation.

Learning Objectives

Upon completion of the apprenticeship, HR Support Apprentices will gain the following knowledge and skills, and will be able to exhibit the following behaviours:

Knowledge:
HR Legislation and Policy – Understand HR legislation and the HR policy framework of your organisation, as well as where to find expert advice.
HR Function – Knowledge of the role and focus of HR within the organisation; its business plan / priorities and how these apply to your role.
HR Systems and Processes – Understand the systems, tools and processes used in the role, together with the standards to be met, including the core HR systems used by your organisation.

Skills:
Service Delivery – Deliver excellent customer service on a range of HR queries and requirements, providing solutions, advice, and support, primarily to managers.
Communication – Build trust and sound relationships with customers, and handle conflict and sensitive HR situations professionally and confidentially.
Problem Solving – Use sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions.

Behaviours:
Honesty & Integrity – Show integrity and trustworthiness by doing the right thing.
Flexibility – Adapt positively to changing work priorities and patterns when new tasks need to be done or requirements change.
Resilience – Display energy and enthusiasm, dealing positively with setbacks when they occur.

Funding Option

Funding Eligibility

For apprentices aged 16-21 the training costs are fully funded by the government. For apprentices aged over 21, there is a 5% co-investment which would be paid by the employer. Alternatively, the training costs can be covered by utilising the Apprenticeship Levy Fund.

Skill Price ex VAT (£)

Skill Length

Skill Level

Skill Timings

Delivery Method

Skill Eligibility (Prerequisites for skill/software requirements)

GCSEs at grade 4-9 (A-C) or above (or equivalent) including Maths and English.

Last Application Date

Skill Enrolment

Skill Status

Skill Enquiry Details

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Last Name

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Are you a company owner or senior decision maker?

NoYes

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