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Skill Details

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Is Apprenticeship

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Skill Overview

This programme would suit employees who need to gain  a CAT C (Class 2) driving licence in order to operate fixed  axle vehicles over 3,500 kg in weight. They will typically  transport goods by road to an agreed destination, often  serving multiple customers each day in congested areas.  This is a different occupation to large goods vehicle (LGV)  drivers, who usually drive a much higher mileage and use  heavier, articulated lorries. The programme develops the knowledge, skills and  behaviours needed to deliver a high standard of customer  service while providing safe, accurate and timely  deliveries, collections and associated services, such as  technical advice on goods and product installation. There  is a strong focus on representing their organisation’s  brand to the expected corporate standards and achieving  high levels of customer satisfaction.

Learning Objectives

Knowledge • Urban vehicle preparation and maintenance requirements • The principles of load and weight distribution • Mechanical and manual handling  techniques when using auxiliary  equipment • The capability and limitations of fixed  axle vehicles over 3,500 kg in weight • Regulations and legislation that  impact on professional driving • Applicable Highway Code road laws  and restrictions • Driving techniques applicable to fixed  axle vehicles over 3,500kg in weight • Features found in urban  environments • Map reading techniques • Hazard perception techniques • Environmental and sustainability  factors.Skills • Preparing the vehicle for planned  daily workload • Monitoring the vehicle for defects • Coordinating own work with others  to meet business priorities • Preparing, positioning and securing goods appropriately • Planning and/or adapting a  driving route to meet contractual  requirements • Responding and adapting to  urban driving incidents, accidents,  roadworks and hazards • Manoeuvring the vehicle on site • Managing relationships that enable  successful urban delivery, collection  and on-site contracts • Completing contractual obligations  on site • Adjusting the services provided in response to customer requirements • Utilising relevant IT systems

Funding Option

Funding Eligibility

For apprentices aged 16-21 the training costs are fully funded by the government. For apprentices aged over 21, there is a 5% co-investment which would be paid by the employer. Alternatively, the training costs can be covered by utilising the Apprenticeship Levy Fund.

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