Skill Details

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Skill Details

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Skill Category

Is Accredited

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Is Apprenticeship

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Skill Overview

Build, provide or repair telecom services for commercial or residential customers on the UK's National Telecom Access Network.

Learning Objectives

* Contributing to the installation of the UK’s super-fast fibre Telecoms network including cable installation, recovery of older products, jointing and splicing new cables, installing new access connection points or cabinets and the installation of overhead fibre services.
* Maintaining and repairing the UK’s National Telecom Access Network including fault identification, major cable breakdowns and rectification of copper or fibre products.
* Providing and installing infrastructure to upgrade mobile services supplying masts for 4G and future roll out of 5G networks.
* Identify and use the appropriate calibrated digital testing equipment for copper or fibre products
* Using risk assessments and safe systems of work to keep self and others safe, recognising high-risk situations and bringing work to a stop in a safe manner when necessary, seeking assistance when in doubt.
* Communicate effectively with the end user, listening and understanding issues to faults or service, demonstrating the working service providing clear explanations as to how to get the best performance from their products.
*  Use digital task management software to work remotely, downloading and completing tasks and managing risks.
* Working on and around live copper and fibre cables that provide numbers of customer, identify working circuits and understanding the implications to the customers of loss of digital services. 
* Provision of new telecom services in business and residential properties such as phone, a range of broadband products, TV connections, private circuits and business systems or services.

Funding Option

Funding Eligibility

For apprentices aged 16-21 the training costs are fully funded by the government. For apprentices aged over 21, there is a 5% co-investment, which would be paid by the employer. Alternatively, the training costs can be covered by utilising the Apprenticeship Levy Fund.

For levy-paying employers, 100% of costs are covered. Non-Levy paying employers 95% of costs are covered, with the option of levy transfer for the 5% remaining.

Skill Price ex VAT (£)

Skill Length

Skill Level

Skill Timings

Delivery Method

Skill Eligibility (Prerequisites for skill/software requirements)

No prerequisites, Apprentices should be at the beginning of their telecoms journey with lots of room to grow.

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