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Skill Details

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Skill Overview

This Client Centred Selling Skills course is designed to equip sales professionals with the essential skills required to deliver a customer-centric sales approach. we will teach you how to sell products or services by putting the client's needs first

Learn the strategies and techniques needed to build rapport, establish trust, and provide personalised solutions to meet the unique needs of your clients. Our goal is to help you become a successful sales professional who can create a loyal client base by developing strong relationships. 

Price is a for a 1 day an in-house course for minimum 8 and maximum 12 learners.

Learning Objectives

Introduction to client centric selling: Introduction to the concept of client-centric selling, its benefits and the importance of putting the client's needs first.

Understanding your client: We will teach you how to identify your client's needs and wants through active listening, effective questioning, and observation.

Communicating value: Learn how to communicate the value of your products or services to clients in a way that resonates with them, focusing on the benefits and solutions they offer.

Building relationships: We focus on developing trust and rapport with clients through effective communication, follow-up, and empathy.

Handling objections and negotiation: Learn how to handle objections and negotiate to reach mutually beneficial outcomes for both you and your client.

Follow-up: Learn the importance of follow-up and its role in maintaining long-term client relationships. We will provide tips and strategies for effective follow-up.

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