Skill Details

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Skill Details

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Skill Overview

In any organisation, managing people is a crucial role and can make the difference between a high performing team that has satisfied, motivated members; and a team that struggles to reach targets and build any kind of team spirit. Unfortunately, team leaders, supervisors and managers are often promoted into their position without any relevant training because they are good at a non-management operational role. However, performing as a team member where you are only responsible for your own performance is very different to being responsible for both your own, and other people’s, performance – and certain core management skills are vital for success in your role. 

This workshop addresses some of those vital skills and is packed with relevant, easy-to-use tools, tips and techniques to help you improve your managerial or supervisory performance, manage others better, increase your overall effectiveness and make those steps from high performing operative to high performing manager.

Learning Objectives

What participants will gain from the workshop

·         How to adjust your management style to get the best from employees with different levels of competence and experience; 

·         Learn to recognise if poor performance is due to lack of skill or lack of motivation, then how to address it;

·         How to handle conflict better

·         Greater awareness of what actually motivates people and proven techniques to do it;

·         How to engage employees better and build a high performing team

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