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Skill Overview

The NVQ Level 2 Certificate in Warehousing and Storage is a work-based qualification suitable for those already working in a warehouse who wish to further their knowledge or progress their career.

The level 2 certificate in warehousing is suitable for individuals employed in a variety of different warehouse and storage roles. The qualification covers key mandatory units as well as a good variety of optional units, allowing candidates to select the units most suited to their role and skills.

This qualification is work-based and makes up part of the apprenticeship framework.

Mandatory units include warehousing and storage health and safety and developing effective working relationships with colleagues in logistics operations.

Optional units are split up into five groups with candidates required to pick a minimum of six units from a possible 23

Learning Objectives

The Level 2 Certificate in Warehousing and Storage recognises the skills and competencies required of staff in the warehouse and storage workplace. The qualification is aimed at candidates currently working in the sector as, for example, a warehouse or storage operative, and also those who do not currently work in the industry but would like to gain some of the skills needed. The qualification provides recognition of the skills and knowledge, such as operating equipment and safety at work, processing orders, team leading and managing the receipt and despatch of goods, which are needed to work in or develop a career in warehousing.

Candidates must complete:

all of the Mandatory units in Group A, plus
a minimum of TWO units from Group 1
a minimum of ONE unit from Group 2
a minimum of ONE unit from Group 3
a minimum of ONE unit from Group 4
a minimum of ONE unit from Group 5
Mandatory Units – complete all units
K/502/1072 Health, Safety and Security at work
H/601/7919 Develop effective working relationships with colleagues in logistics operations
Group 1 Optional Units (Minimum of 2 Units)
R/601/7916 Pick goods in logistics operations
Y/601/7917 Wrap and pack goods in logistics operations
T/601/7925 Place goods in storage in logistics operations
F/601/7930 Process orders for customers in logistics operations
J/601/7931 Assemble orders for dispatch in logistics operations
Group 2 Optional Units – a minimum of ONE unit
M/601/7910 Maintain the cleanliness of equipment in logistics operations
F/601/7913 Keep work areas clean in logistics operations
L/601/7929 Maintain hygiene standards in handling and storing goods in logistics operations
Group 3 Optional Units – a minimum of ONE unit
J/601/7914 Moving and/or handling goods in logistics operations
H/601/7922 Use equipment to move goods in logistics operations
A/601/8994 Use a forklift side-loader in logistics operations
M/601/8992 Use an industrial forklift truck in logistics operations
T/601/8993 Use a hoist in logistics operations
F/601/8995 Use a compact crane in logistics operations
Group 4 Optional Units – a minimum of ONE unit
T/601/7911 Keep stock at required levels in logistics operations
D/601/7935 Check stock levels and stock records
Group 5 Optional Units – a minimum of ONE unit
D/601/7921 Operate equipment to perform work requirements in logistics operations
K/601/7923 Receive goods in logistics operations
J/601/7928 Maintain the safety and security of hazardous goods and materials in logistics operations
L/601/7932 Process returned goods in logistics operations 2 R/601/7933 Sort goods and materials for recycling or disposal in logistics operations
Y/601/7934 Supervise the receipt, storage or dispatch of goods
Y/601/7920 Contribute to the provision of customer service in logistics operations
H/600/6578 Principles of food safety in logistics

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Skill Eligibility (Prerequisites for skill/software requirements)

There are no formal entry requirements for taking this NVQ level 2 certificate.

However, candidates should already be employed in a warehousing role such as warehouse operative, warehouse supervisor, stock control assistant, or forklift truck supervisor.

This is because this is a work-based qualification and is usually assessed through workplace observation.

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