Skill Details

View Skill (Open Access)

Skill Details

Skill Name

Skill Category

Is Accredited

NoYes

Is Apprenticeship

NoYes

Skill Overview

As the employee relations climate becomes increasingly challenging, the need to build and maintain fruitful and constructive relationships with Trade Unions and the employees they represent has become more significant and essential to an Organisation’s success. 

This course is designed for every Business Owner, HR Manager and anyone in a Management capacity who needs to get the best from their dealings with their Trade Union reps, and whose goals are to improve the relationship between Management and Trade Unions.

This unique Programme is presented by Richard Masters MBE, a leading speaker in his chosen field – Industrial Relations and Management; and Colin Adams, Director of Henley Training Associates, who has delivered management training programmes to organisations on several continents for over 35 years. 

The Programme is a one-day event, delivered online via Zoom or, if preferred, at our clients’ premises.



Price quoted is per person.

Learning Objectives

THIS WORKSHOP WILL HELP YOU:

Appreciate the need, and develop a strategy for, taking a different approach to building constructive working relationships with your Trade Union representatives. In an increasingly hostile climate where traditional approaches to building Management-Union relationships have arguably proven, at best, challenging and frustrating, this workshop will open up your mind to an alternative approach, which has a proven track record in getting better results for both parties.
 
THIS WORKSHOP WILL GIVE YOU:
 
A unique, forward-thinking and strategic approach to building bridges between management and union representatives, resulting in more positive working relationships and more mutually successful outcomes; the skills required to improve your personal effectiveness when handling trade union related situations; a better insight into human behaviour, communication, and the power of Influence.
 
WORKSHOP OBJECTIVES:
 
- A unique insight into, and understanding of, how Unions work and how Trade Union and Management representatives think
- Enhancing positive communication with, and getting the best out of, the Trade Union-Management relationship
- Working effectively and constructively together
- Recognising the key principles and benefits of applying an Emotionally Intelligent approach when working together
- Understanding the influence triggers that people respond to when making choices; how to appeal to their preferences; how to win the deals you want and influence others
- Identifying the key principles of successful influencing and negotiating; exploring your beliefs and values about what influencing means; developing the confidence to apply a range of skills to achieve successful outcomes
- Improving your personal effectiveness and impact on others; overcoming negative beliefs; making a powerful first impression; considering your communication style and creating a positive impact
- Recognising why some people are “challenging” and how to apply the skills to deal confidently with them; why we perceive certain people as “challenging", and the significance of our own beliefs when influencing others

Funding Option

Funding Eligibility

Skill Price ex VAT (£)

Skill Length

Skill Level

Skill Timings

Delivery Method

Skill Eligibility (Prerequisites for skill/software requirements)

Last Application Date

Skill Enrolment

Skill Status

Skill Enquiry Details

First Name

Last Name

Telephone

Postcode

Are you a company owner or senior decision maker?

NoYes

No. of Delegates

What is your company name?

Would you like to explore skills support for your organisation through GM Business Growth Hub?

NoYes

I accept the Terms and Conditions and Privacy Policy

NoYes

Skill