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Skill Overview

Help save the wasted hours and make your mark in the office!

A core role in any office admin, secretarial or PA job is supporting your team, aiding productivity and efficiency in an otherwise manic world!

Time is precious and meetings can often be a thorn in our side. 

Thousands of hours are wasted in the workforce through 'having meetings' - but when used properly, productively and proficiency they can be very valuable forms of communication.

Learning Objectives

 Understand the role of minutes
 Understand the cycle of regular meetings
 Identify different types of meeting and their purpose
 Know the purposes and benefits of meetings
 Know the roles of Chair, attendee and minute taker
 Identify the tasks that a minute taker might undertake before the meeting
 Prepare a notice of the meeting
 Arrange the venue and refreshments
 Prepare the agenda
 Deal with documents that may be needed for a meeting
 Distribute the agenda
 Complete last minute preparations for the meeting
 Define of the role of the minute taker
 Prepare for the start of a meeting
 Know about the four steps of listening
 Have some skills to speed up your note taking
 Know what to note down in a meeting
 Know the importance of liaising with the Chair
 What to record in the minutes
 Summarise notes
 Know some grammar rules
 Know some common mis-spellings
 Know some punctuation rules
 Write reported speech in minutes
 Proofread your minutes effectively

Funding Option

Funding Eligibility

For apprentices aged 16-21 the training costs are fully funded by the government. For apprentices aged over 21, there is a 5% co-investment which would be paid by the employer. Alternatively, the training costs can be covered by utilising the Apprenticeship Levy Fund.

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