Skill Details

View Skill (Open Access)

Skill Details

Skill Name

Skill Category

Is Accredited

NoYes

Is Apprenticeship

NoYes

Skill Overview

This advanced digital productivity course enables learners to plan, build, and evaluate automated workflows using SharePoint, Power Automate, and Microsoft 365 applications.
Learners explore how integration and automation can improve efficiency, accuracy, and communication across departments.
They will develop confidence in using conditional rules, connectors, and workflow mapping techniques to create seamless digital processes that reduce repetitive tasks.

Throughout the course, learners are introduced to AI-assisted tools such as Microsoft Copilot and ChatGPT to support planning, troubleshooting, and reflection on workflow improvements.
An optional contextualised AI support element allows participants to evaluate and improve existing digital processes using AI guidance, reflecting on accuracy, efficiency, and ethical considerations in automation.

Delivered through hands-on, tutor-led sessions (4 hours core delivery + optional 1–2 hour AI extension). The course supports practical skill development aligned with the Level 2 unit: Improving Productivity Using Digital Technology and promotes responsible digital transformation in the workplace.

Employers will benefit from:

Enhanced workflow efficiency and accuracy through integrated automation processes.

Reduced administrative workload and increased collaboration across departments.

Employees capable of using SharePoint and Power Automate to streamline routine operations.

Responsible and ethical use of AI and automation within existing Microsoft 365 environments.

Improved digital leadership and innovation capacity across teams.

Employee Benefits:

Confidence to design and implement automated processes using SharePoint and Power Automate.

Awareness of how AI can support planning, problem-solving, and reflection in digital workflows.

Skills to evaluate the effectiveness of automation and suggest improvements.

A practical foundation for progression toward higher-level digital transformation and data management roles.

Recognition of safe, ethical, and compliant digital practices that align with organisational standards.

Learning Objectives

Learners will:

Identify and plan automation opportunities within workplace processes.

Create, configure, and test automated workflows using SharePoint Lists, Rules, and Power Automate templates.

Use Microsoft 365 integration tools to link data, notifications, and reporting between platforms.

Apply AI tools to troubleshoot workflows, reflect on efficiency, and suggest improvements.

Evaluate how automation enhances productivity, accuracy, and collaboration.

Develop and document a workflow plan showing before-and-after process improvements.

Demonstrate responsible digital and AI use, maintaining data security and compliance.

Communicate and share process improvements confidently within a professional context.

All learning activities incorporate safe data-handling practices, ethical AI use, and collaborative reflection.

Funding Option

Funding Eligibility

This course is part of our Skills Development Service.

To be eligible for this training, you must be:

• 19 years old or over
• Employed, volunteering or an unpaid worker.
• Have the right to live and work in the UK.
• You must not already have achieved a level 2 qualification, in this subject, in the last 3 years.

This support is available for those living in Greater Manchester or one of the neighbouring areas. These include parts of Lancashire, Derbyshire, Merseyside, West Yorkshire, and Cheshire – your eligibility will be checked by one of our Skills Coaches.

Skill Price ex VAT (£)

Skill Length

Skill Level

Skill Timings

Delivery Method

Skill Eligibility (Prerequisites for skill/software requirements)

Learners should have completed an intermediate-level digital productivity course or have relevant workplace experience using Microsoft 365 tools.

Learners must have access to:

A Microsoft 365 environment with SharePoint, Power Automate, and Copilot (standard connectors enabled).

Internet access for cloud-based automation and AI reflection activities.

Sample or anonymised workplace data suitable for process design and testing.

All automation and AI activities must comply with organisational GDPR and data protection policies.

Last Application Date

Skill Enrolment

Skill Status

Skill Details

View Skill (Open Access)

Skill Details

Skill Enquiry Details