Skill Details

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Skill Details

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Is Apprenticeship

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Skill Overview

Benefits to Employees:

•	Improve English language skills (listening, speaking, reading, writing) in a workplace context.
•	Build confidence in communication with colleagues and supervisors.
•	Gain knowledge of workplace vocabulary (safety clothing, allergens, hazard symbols, equipment, health terms).
•	Learn to follow safety instructions and workplace procedures effectively.
•	Understand food handling requirements (allergens, Halal practices, hygiene, quality standards).
•	Develop ability to ask for clarification and report problems clearly.
•	Learn practical numeracy skills (weights, measurements, quantities, temperatures).
•	Improve form-filling and data recording (logs, abbreviations, reports).
•	Enhance teamwork and collaboration through better communication.
•	Increase awareness of health and wellbeing, including attendance and self-care.
•	Gain transferable skills that can help with career development and progression.

Benefits to Employers:

•	Employees better equipped to understand and follow health & safety procedures, reducing workplace accidents.
•	Improved compliance with food safety, allergen, and regulatory standards.
•	Enhanced operational efficiency through accurate measurements, data recording, and error correction.
•	Fewer mistakes in quality assurance, leading to better product consistency.
•	Employees more confident in reporting issues early, preventing escalation of problems.
•	Stronger teamwork and smoother workflow due to improved communication between staff.
•	Reduced misunderstandings between employees and supervisors, saving time and resources.
•	Increased employee engagement and morale, leading to better retention.
•	Demonstrates a commitment to staff development and inclusivity, boosting employer reputation.
•	Long-term productivity gains from a skilled and confident workforce.

Course Duration: 6 weeks, 2 hrs per week
Learner Group: Employed in the workplace

Delivery: The course will be delivered face-to-face onsite
Session length: 
Each session is designed to be around 2 hours
•	AM/PM delivery: days at a time to be agreed with the business

Learning Objectives

The purpose of this course is to equip catering businesses and their employees with the English language skills and workplace communication strategies needed to perform their roles safely, efficiently, and confidently. 

The course integrates practical ESOL learning with businesses' operational requirements, focusing on health and safety, food handling, teamwork, and workplace procedures. Learners will develop listening, speaking, reading, and writing skills in a contextualised way that supports their job performance, ensures compliance with regulations, and builds confidence in communicating with colleagues and supervisors.

Funding Option

Funding Eligibility

This course is part of our Skills Development Service.

To be eligible for this training, you must be:

•	19 years old or over 
•	Employed, volunteering or an unpaid worker.
•	Have the right to live and work in the UK. 
•	You must not already have achieved a level 2 qualification, in this subject, in the last 3 years.

This support is available for those living in Greater Manchester or one of the neighbouring areas. These include parts of Lancashire, Derbyshire, Merseyside, West Yorkshire, and Cheshire – your eligibility will be checked by one of our Skills Coaches.

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Are you a company owner or senior decision maker?

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