Skip to main content
Toggle navigation
SIGN IN
REGISTER
You’re offline. This is a read only version of the page.
Skill Details
Essential Skill Information
View Skill (Open Access)
Skill Details
Skill Name
*
*
Skill Category
*
Business
Children & Education
Communication
Construction & Trade Skills
Creative Skills
Customer Services
Digital & AI
Events & Security
Finance & Accounting
Functional Skills
GDPR & Cyber-Security
HR
Health & Beauty
Health & Safety
Health & Social Care
Hospitality & Catering
IT & Admin
Leadership & Management
Legal, Quality & Assurance
Manufacturing & Engineering
Project Management
Sales & Marketing
Sustainability
Transport & Logistics
Wellbeing
Is Accredited
*
Is Accredited
No
Is Accredited
Yes
Is Apprenticeship
*
Is Apprenticeship
No
Is Apprenticeship
Yes
Skill Overview
*
*
This certification equips students with practical skills to establish and maintain a 'learning and improving' IT organization, aligned with a strong strategic direction. It emphasizes fostering a culture of continuous enhancement in processes and services. The course covers best practices for creating an environment where improvement is integral to the organization. Students learn to lead IT departments and projects that are adaptable and aligned with business objectives, ensuring effective strategic management.
Learning Objectives
*
*
Align governance, risk, and compliance (GRC) frameworks with IT service management to enhance strategic decision-making. Promote an organizational culture that embraces proactive collaboration and ongoing service improvement. Develop and manage organizational change strategies to support service transformation initiatives. Utilize metrics and KPIs to evaluate service performance and drive continuous service enhancement. Implement communication strategies that enhance cooperation among cross-functional teams and support organizational goals.
Funding Option
*
Fully funded
Part funded / Co-invested
Commercial
Funding Eligibility
*
Skill Price ex VAT (£)
*
*
Skill Length
*
1 Hour or less
1 Day or Less
2 Days to 1 Week
2 to 6 Weeks
7 Weeks +
Skill Level
*
Beginner
Intermediate
Advanced
Skill Timings
*
Course is delivered anytime between Mon-Fri 9am-5pm
Evening
Weekend
Flexible
Delivery Method
*
Physical location
eLearning
Virtual classroom
Blended
Flexible
Skill Eligibility (Prerequisites for skill/software requirements)
*
ITIL®4 Foundation Certificate No programming experience required. Open-minded IT professionals or individuals interested in ITSM. Basic computer literacy and internet access. Familiarity with IT terminology is helpful, but not required. Desire to learn, collaborate, and improve IT service management skill.
Last Application Date
*
Skill Enrolment
*
Weekly
Monthly
Based on Demand
Skill Status
Pending
Live
Rejected
Finished
Skill Enquiry Details
First Name
*
*
Last Name
*
*
Email
*
*
*
Telephone
*
*
Postcode
*
*
Are you a company owner or senior decision maker?
*
Are you a company owner or senior decision maker?
No
Are you a company owner or senior decision maker?
Yes
No. of Delegates
*
*
What is your company name?
*
Would you like to explore skills support for your organisation through GM Business Growth Hub?
Would you like to explore skills support for your organisation through GM Business Growth Hub?
No
Would you like to explore skills support for your organisation through GM Business Growth Hub?
Yes
I accept the Terms and Conditions and Privacy Policy
*
I accept the Terms and Conditions and Privacy Policy
No
I accept the Terms and Conditions and Privacy Policy
Yes
Skill
*
Clear lookup field
Launch lookup modal
Lookup records
×
Close
We're sorry, an error has occurred.
There are no records to display.
You don't have permissions to view these records.
Error completing request.
Loading...
Error
×
Close
We're sorry, an error has occurred.
