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Skill Details
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Skill Details
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Is Accredited
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Is Accredited
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Is Accredited
Yes
Is Apprenticeship
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Is Apprenticeship
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Is Apprenticeship
Yes
Skill Overview
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There are many reasons why people struggle to listen effectively. These include: Believing that the only way to put their point across is to talk more and increase the volume! Lacking the ability to concentrate. An inability to let go of a specific point and spending most of their time thinking about what they want to say rather than listen to the speaker. This one-day course addresses all of these and provides you with the skills, knowledge and attitudes to become a skilled listener. This Advanced Listening Skills training course is available throughout the UK. CPD Value 5.5 Hours
Learning Objectives
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Identification of any self imposed barriers to active listening How to instantly develop rapport with anyone to lay the foundation for listening How to adjust physiology to adopt the most effective listening posture Use of a questioning framework to elicit from just about anyone what they want and why they want it Identification and use of the key behaviours that demonstrate that you are actively listening How to quickly identify the emotional state of anyone you come into contact with and modify your behaviour in order to be perceived as empathising with the speaker How to recognise when a discussion is turning into a conflict and adopt a strategy to remove any unhelpful emotions out of the situation
Funding Option
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Fully funded
Part funded / Co-invested
Commercial
Funding Eligibility
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Skill Price ex VAT (£)
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Skill Length
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1 Hour or less
1 Day or Less
2 Days to 1 Week
2 to 6 Weeks
7 Weeks +
Skill Level
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Beginner
Intermediate
Advanced
Skill Timings
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Course is delivered anytime between Mon-Fri 9am-5pm
Evening
Weekend
Flexible
Delivery Method
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Physical location
eLearning
Virtual classroom
Blended
Flexible
Skill Eligibility (Prerequisites for skill/software requirements)
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Last Application Date
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Skill Enrolment
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Weekly
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Based on Demand
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Live
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Skill Enquiry Details
First Name
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Last Name
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Email
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Telephone
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Postcode
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Are you a company owner or senior decision maker?
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Are you a company owner or senior decision maker?
No
Are you a company owner or senior decision maker?
Yes
No. of Delegates
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What is your company name?
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Would you like to explore skills support for your organisation through GM Business Growth Hub?
Would you like to explore skills support for your organisation through GM Business Growth Hub?
No
Would you like to explore skills support for your organisation through GM Business Growth Hub?
Yes
I accept the Terms and Conditions and Privacy Policy
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I accept the Terms and Conditions and Privacy Policy
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I accept the Terms and Conditions and Privacy Policy
Yes
Skill
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