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Skill Overview

Welcome to the Halo Staffing Care Workforce Pathway eLearning course about duty of care and duty of candour.

We will begin this course by establishing what do the terms duty of care and duty of candour mean.

We will then inform you about the support available for addressing dilemmas that may arise about duty of care.

The next section will list all the relevant legislations in the UK.

We will then inform you how to deal with comments and complaints.

This will be followed by information about dealing with incidents, errors and near misses.

Finally, we will inform you how to deal with confrontation and difficult situations.

Is this for me? 

This course has been carefully designed for organisations who want to learn about the Care Workforce Pathway – Duty of care and Duty of candour. As specialists in providing staffing solutions Halo Staffing’s courses are relevant for many industries including health and social care for carers, support workers, nurses and managers. Completing this course will ensure that you are fully up to date with relevant content to provide you with the skills and knowledge necessary to excel in your field. On successful completion of this course, you will be issued with a certificate and digital badge valid for 1 year.

Why should I take this course? 

You should take this course if it’s necessary for you or your team to develop a clear understanding of duty of care and duty of candour. Keeping in line with the Care Workforce Pathway guidelines, The Health and Safety at Work etc. Act 1974, The Provisions and Use of Work Equipment Regulations 1998 (PUWER), The Management of Health and Safety Regulations 1999, The Control of Substances Hazardous to Health Regulations 2002 (COSHH), The Mental Capacity Act 2005, The Health and Social Care Act 2008 (Regulated Activities) Regulations – CQC Regulation 20, Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) 2013 and The Care Act 2014.

What will I learn? 

This course will provide you and/or your team with an understanding of the terms duty of care and duty of candour, the support available for addressing dilemmas that may arise about duty of care, the relevant legislations in the UK, how to deal with comments and complaints, incidents, errors and near misses; and finally, how to deal with confrontation and difficult situations.

Learning Objectives

Aim: To develop a clear understanding of duty of care and duty of candour

Objectives: 

By successfully completing this course you will be able to: 

- Define duty of care and duty of candour
- Understand the support available for addressing dilemmas that may arise about duty of care
- List the relevant legislations in the UK
- Explain how to deal with and learn from comments and complaints
- Explain how to deal with incidents, errors and near misses
- Explain how to deal with confrontation and difficult situations

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