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Skill Details
Essential Skill Information
View Skill (Open Access)
Skill Details
Skill Name
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Skill Category
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Business
Children & Education
Communication
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Functional Skills
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IT & Admin
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Legal, Quality & Assurance
Manufacturing & Engineering
Project Management
Sales & Marketing
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Transport & Logistics
Wellbeing
Is Accredited
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Is Accredited
No
Is Accredited
Yes
Is Apprenticeship
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Is Apprenticeship
No
Is Apprenticeship
Yes
Skill Overview
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This course will help you develop practical skills to manage and resolve conflict in the workplace. You will explore the causes of conflict, understand different conflict styles and learn techniques for handling difficult conversations constructively. The session focuses on building confidence, improving communication and maintaining positive working relationships. Price is for 1 day (min) 6 (max) 12 delegates Delivered on your premises
Learning Objectives
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Who should attend? This course is ideal for anyone who wants to improve their ability to manage conflict at work, including team leaders, managers and customer – facing staff Course Content • Understand the causes of conflict in the workplace • Build trust and demonstrate understanding • Identify the 5 conflict management styles • Apply conflict management strategies to real solutions • Develop your ability to resolve conflict effectively • Improve the way you communicate when in conflict Benefits for the individual • Greater confidence in managing conflict • Improved communication • Reduced stress in challenging situations Benefits for the organisation • Stronger teamwork and collaboration • Reduced absenteeism and grievances • Increased productivity
Funding Option
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Fully funded
Part funded / Co-invested
Commercial
Funding Eligibility
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Skill Price ex VAT (£)
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Skill Length
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1 Hour or less
1 Day or Less
2 Days to 1 Week
2 to 6 Weeks
7 Weeks +
Skill Level
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Beginner
Intermediate
Advanced
Skill Timings
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Course is delivered anytime between Mon-Fri 9am-5pm
Evening
Weekend
Flexible
Delivery Method
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Physical location
eLearning
Virtual classroom
Blended
Flexible
Skill Eligibility (Prerequisites for skill/software requirements)
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Last Application Date
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Skill Enrolment
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Weekly
Monthly
Based on Demand
Skill Status
Pending
Live
Rejected
Finished
Skill Enquiry Details
First Name
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Last Name
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Email
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Telephone
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Postcode
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Are you a company owner or senior decision maker?
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Are you a company owner or senior decision maker?
No
Are you a company owner or senior decision maker?
Yes
No. of Delegates
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What is your company name?
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Would you like to explore skills support for your organisation through GM Business Growth Hub?
Would you like to explore skills support for your organisation through GM Business Growth Hub?
No
Would you like to explore skills support for your organisation through GM Business Growth Hub?
Yes
I accept the Terms and Conditions and Privacy Policy
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I accept the Terms and Conditions and Privacy Policy
No
I accept the Terms and Conditions and Privacy Policy
Yes
Skill
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