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Skill Overview

The Level 2 Counselling course accredited by SEG (Skills and Education Group) is designed to provide learners with foundational knowledge and practical skills required to begin working in the field of counselling. This course is ideal for those considering a career in counselling or those who wish to understand the principles and practices behind effective therapeutic support. It introduces learners to essential counselling skills and ethical practices while promoting an understanding of human behavior and the therapeutic process.

Learning Objectives

1. Introduction to Counselling Theory
Counselling Approaches: Gaining an understanding of the core counselling approaches, such as person-centred therapy, psychodynamic therapy, and cognitive-behavioral therapy (CBT).
Theories of Human Behavior: Learning about psychological theories that inform counselling practice, including the development of personality, attachment theories, and behavioural theories.
Counselling Models: Exploring different models of counselling and understanding their application in real-world settings.

2. Effective Communication Skills
Active Listening: Developing active listening skills, including paying full attention, understanding, and responding appropriately to clients.
Empathy: Learning how to express empathy, recognizing the importance of non-judgmental and understanding responses to clients' feelings and experiences.
Building Rapport: Understanding how to build a trusting and professional relationship with clients through open and supportive communication.
Questioning Techniques: Developing skills in using open and closed questions to help clients explore their thoughts, feelings, and experiences.

3. Counselling Skills
Reflective Practice: Learning to reflect on your own responses and feelings in counselling situations, and how to use this reflection to improve practice.
Establishing Boundaries: Understanding the importance of setting and maintaining professional boundaries with clients to ensure a safe and effective therapeutic environment.
Clarifying and Summarizing: Developing skills to clarify, paraphrase, and summarize clients’ words, helping them to explore and articulate their feelings more clearly.
Non-Verbal Communication: Recognizing the importance of body language, facial expressions, and tone of voice, and how these non-verbal cues can impact the counselling relationship.

4. Understanding the Role of the Counsellor
Counselling Ethics: Gaining an understanding of ethical principles in counselling, including confidentiality, informed consent, and respect for client autonomy.
Professional Boundaries: Understanding the importance of maintaining professional boundaries in the therapeutic relationship and avoiding potential ethical dilemmas.
Role of the Counsellor: Clarifying the role of the counsellor and the limitations of their practice, such as knowing when to refer clients to other professionals or services.
Confidentiality: Learning the importance of confidentiality in counselling sessions and understanding when it may need to be breached (e.g., in cases of harm to self or others).

5. Developing Self-Awareness
Personal Reflection: Gaining insight into your own feelings, behaviours, and experiences to improve your effectiveness as a counsellor.
Handling Emotional Responses: Learning how to manage your emotional reactions in response to clients’ issues, while maintaining a professional approach.
Supervision and Support: Understanding the role of supervision in counselling practice and the importance of seeking support from experienced professionals to ensure personal well-being and professional growth.

6. Ethical and Legal Considerations
Code of Ethics: Understanding ethical guidelines and codes of practice, including those set by professional bodies (e.g., BACP – British Association for Counselling and Psychotherapy).
Legal Frameworks: Learning about the legal responsibilities involved in counselling, including safeguarding, duty of care, and when to refer clients to other services.
Safeguarding and Risk Management: Developing knowledge of safeguarding policies and practices to protect vulnerable clients, particularly in cases of abuse or crisis situations.

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Funding is available to individuals aged 19+ and meet the residency criteria

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Individuals will be assessed for the suitability of the course

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